Exchange and Return Policy

  • You may return your products within 7 daysfrom the date which you have received the order on.

  • Within 7 days of receiving your order, you need to send an email to our Customer Care team at cs@falaknazsports.com with your order number, mentioning the items you wish to return. After 7 days we will not accept any returns. 

  • In case the item you received is damaged or defective, you could return an item in the same condition as you received it with the original box and/or packaging intact. Once we receive the returned item, we will inspect it and if the item is found to be defective or damaged, we will process the refund/exchange.

   *Terms and Condition may apply

 

Return for a Refund

Once we receive your returned item(s) and meets our Returns Policy, we will refund you. Please note that it may take up to 21 working days for the refund to appear in your bank account depending on your bank or payment provider.

WARRANTY ON FITNESS EQUIPMENT

·         All the Fitness equipment is not returnable once installed, if there is any manufacturing defect on the equipment’s, the item shall be replaced or repaired.